Warranty Coordinator Job Summary
We are looking for a talented Warranty Coordinator to join our growing team in Hancock County! This position is responsible for managing, coordinating, and supervising all aspects of work completed on a home after closing. If you love construction and enjoy meeting with customers and resolving issues, we encourage you to apply!
NOTE: This is a position strongly focused on customer service and administration rather than the performance of construction tasks.
-Document and record all warranty items and progress on an internet-based construction management tool
-Review all incoming warranty claims from homeowners and determine if the claim is a valid warranty issue
-Manage the completion of any pre-closing items and Post-Closing 60-Day Lists
-Schedule and supervise subcontractor work for all pre-closing items, warranty items, and 60-Day List items
-Communicate with customer on all aspects of pre-closing, warranty, and 60-Day List work, including coverage, scheduling, and completion
-Coordinate 1-Year Drywall Touchup with customer and subcontractors
-Assist Project Managers as needed, including job site cleanliness and upkeep
-Perform other related duties as assigned by management
-Computer Skills: Must have strong knowledge of basic standard programs (Outlook, Word, Excel, etc.)
-Education: 2 Year Technical Degree in a related field. preferred but not required
-Experience: 1-3 years of related experience (customer service is a plus!)
-Basic construction knowledge
-Great customer service skills
-Strong organizational and problem-solving skills
-Written and verbal communication skills
-A positive attitude and a team player
We’re always looking for great people to add to our team to help build cool homes! Click HERE to fill out your information and upload your resume.
If you have any questions, please let us know.