Production Manager Job Summary

Manage the construction department to ensure that quality homes are built profitably, promptly, and with a happy customer, while maintaining an engaged construction team that is committed to Joyner Homes’ Core Values.

General Responsibilities

Construction Management

· Oversee complete home production process from Permitting through Warranty
· Ensure homes are built consistent with customer agreements, selections, plans, and scope
· Ensure adherence to JH quality standards throughout the project
· Ensure adherence to JH Construction Schedule
· Visit homes under construction regularly (as often as necessary) to evaluate cleanliness and other key quality indicators
· Manage punch lists for important stages of construction to ensure quality throughout the project timeline
· Work with management to develop standardization of Plans, Details, Products, and Specifications
· Identify opportunities and implement necessary changes to reduce cycle time
· Stay current on industry trends and work with management to implement improvements
· Manage schedule templates and determine appropriate closing dates
· Engage in professional service/networking associations to represent JH in the Community and Industry
· Solve elevated construction, permit, and warranty-related problems and discrepancies

Profitability

· Manage Individual Project Budgets and Departmental Budget to ensure profitability by reviewing job cost reports
· Identify areas of potential cost savings and implement process changes to achieve savings
· Review Back charges, VPO’s, Change Orders, Invoices
· Oversee Change Order process to ensure profitability
· Settle subcontractor disputes relating to invoicing, the scope of work, and warranty

Team Management

· Hire/Train/Discipline Employees on Construction Team
· Assign Projects to Project Managers (manage workload)
· Verify Buildertrend accuracy – schedule, warranty, messages, etc.
· Ensure pre-construction and warranty activities are completed in a timely manner
· Run weekly team meeting
· Hold quarterly review with each team member individually
· Coordinate and communicate with other departments (Sales, Marketing, Accounting, Purchasing)
· Regularly teach team members to reinforce policies, stay updated on company changes, and the latest on new products and their proper installation
· Lead by example on JH Core Values

Customer Service

· Keep Customer Satisfaction at the top of mind with all Team Members and Subcontractors
· Solve elevated Customer Service Issues during construction
· Ensure communication with customers is done in a timely manner and with proper consideration for the issue being communicated

Performs other related duties as assigned by management

Job Qualifications

· Education: Bachelor’s degree in related field
· Construction Experience: 3-5 years of residential construction experience
· Management Experience: 3-5 years of management experience with 3 or more team members

Skills

· Excellent customer service skills
· Strong organizational and problem-solving skills
· Data analysis and process improvement
· Written and verbal communication skills
· High attention to detail
· A positive attitude and a team player
· Self-motivated and goal-driven
· Advanced construction knowledge, including scheduling skills
· Strong computer skills in applicable programs (Word, Excel, Outlook

We’re always looking for great people to add to our team to help build cool homes! Click HERE to fill out your information and upload your resume.

If you have any questions, please let us know.

Thank you!

Joyner Homes